Mexico Roadside Assistance
Green Angels Mexico: Roadside Help for Travelers
Mexico’s Ángeles Verdes, or Green Angels, provide free roadside assistance, basic mechanical help, tourist information, and support for travelers on Mexico’s highway network.
What Are the Green Angels?
The Green Angels are Mexico’s tourist roadside assistance service, operated through the tourism sector. They help motorists with basic mechanical problems, road information, tourist guidance, and assistance when travelers are stranded.
The program has served travelers for more than six decades and is still active today. Current official tourism information says the service is available in all 32 states, operates 365 days a year, and can be requested by calling 078 or using the Ángeles Verdes mobile app. [oai_citation:1‡Visit Mexico](https://visitmexico.com/en/pagina/angeles-verdes?utm_source=chatgpt.com)
How to Contact the Green Angels
Call 078
From within Mexico, call 078 to request Green Angels roadside assistance. Save the number before your trip.
Use the App
The official Ángeles Verdes app can use geolocation to help request assistance directly from your phone. [oai_citation:2‡Google Play](https://play.google.com/store/apps/details?hl=en-US&id=com.angeles.verdes.app&utm_source=chatgpt.com)
Use Toll Road SOS Phones
On some toll roads, roadside emergency phones may help you request assistance or report a problem.
Call 911 for Emergencies
For serious medical, police, fire, crash, or life-safety emergencies, call 911 in Mexico.
Do this before crossing the border. Also download offline maps so you can describe your location if mobile data is weak.
What Services Do the Green Angels Provide?
Green Angels assistance may include basic mechanical support, tourist information, route guidance, help coordinating assistance, and support for stranded motorists. The service is designed for travelers on Mexico’s major road corridors, especially federal highways and popular travel routes.
Services are generally free, but travelers should expect to pay for parts, fuel, oil, towing beyond available service, or outside repairs when needed. A tip is appreciated when someone helps you get safely back on the road.
If You Break Down on a Mexico Highway
1. Get Safely Off the Road
Pull as far from traffic as safely possible, turn on hazard lights, and keep passengers away from traffic.
2. Share Your Location
Use GPS, nearby kilometer markers, toll booth names, town names, highway numbers, or map pins to describe where you are.
3. Call 078 or Use the App
Contact the Green Angels and explain the issue clearly: flat tire, dead battery, overheating, fuel, accident, or mechanical failure.
4. Call Your Insurer Too
If your Mexico insurance includes roadside assistance, call that number as well. Do not rely on only one option.
Availability, response time, language support, road coverage, and parts access can vary. Carry Mexico insurance, roadside assistance information, water, tools, offline maps, and emergency contacts.
What to Expect
They Patrol Travel Corridors
Green Angels are associated with Mexico’s highway travel network and major tourist road corridors, not every remote dirt road or city street.
They Handle Basic Problems
They may help with minor repairs, batteries, overheating, tires, fuel issues, basic diagnosis, and coordinating next steps.
They May Provide Guidance
They can help with road information, tourist orientation, and practical support when travelers are unsure what to do next.
They Are Not a Replacement for Insurance
Green Angels assistance does not replace Mexico auto insurance, claims support, legal assistance, towing coverage, or full roadside assistance.
Roadside Preparation Checklist
Phone Numbers
Save 078, 911, your Mexico insurance claims number, roadside assistance number, hotel contact, and emergency contacts.
Offline Maps
Download offline maps before long drives so you can identify your location even if cell data drops.
Emergency Gear
Carry water, flashlight, reflective triangles, safety vest, first-aid kit, phone charger, basic tools, and tire equipment.
Printed Documents
Keep your insurance policy, registration, driver’s license, passport copy, claims instructions, and lodging address in the vehicle.
Driving in Mexico?
Use Green Angels, But Carry Mexico Insurance
Green Angels can be a valuable roadside resource, but Mexico insurance gives you claims support, legal assistance, and policy-specific help after accidents, theft, damage, or liability claims.
Before You Cross
Get Mexico auto insurance and save your claims number before driving south.
Get Mexico Auto InsuranceGreen Angels Mexico FAQ
What number do I call for Green Angels in Mexico?
Dial 078 from within Mexico to request Green Angels roadside assistance. For serious emergencies, call 911.
Is Green Angels roadside assistance free?
The service is generally free, but travelers may need to pay for parts, fuel, oil, outside repairs, or other costs needed to get the vehicle moving.
Do Green Angels cover all roads in Mexico?
They are most associated with federal highways, main road corridors, and tourist routes. Do not assume they can quickly reach remote areas, dirt roads, or every city street.
Is there a Green Angels app?
Yes. The Ángeles Verdes app is available for mobile devices and can help request assistance using location information.
Do I still need Mexico auto insurance?
Yes. Green Angels roadside assistance is not a substitute for Mexico auto insurance. At minimum, drivers should carry Liability Only coverage from a Mexican carrier. Learn more about driving laws in Mexico or get a quote from GoBuho.com.
